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Your tk110 account connects directly to Nagad, Rocket and Upay so you can move funds without switching apps or waiting on a bank. Every deposit and withdrawal runs through the same account wallet — check your balance, review your transaction history and reach our support team all from one place, subject to your local law and eligible regions.
Adding money to your tk110 account starts from the cashier section inside your account area. We support Nagad, Rocket and Upay as local wallet deposit routes — choose the one your mobile number is already registered with for the smoothest handoff. Once you select a method, the page shows you the exact fields to complete: the amount, your wallet number and any reference code the system generates. Follow the fields exactly as shown; do not close the page before the confirmation screen appears.
Log in and navigate to the deposit section in your account area. The cashier page lists the available local wallet routes.
Select Nagad, Rocket or Upay — whichever is linked to your registered mobile number. The page adjusts to show the correct input fields.
Type the deposit amount into the field shown, add your wallet number where prompted and submit. Follow any on-screen reference instructions before closing.
Return to your account home. Your updated balance appears there once the wallet transfer completes. Keep the wallet receipt until the balance is confirmed.
When your account balance is ready to withdraw, head to the withdrawal section inside your account area. We process payouts to Nagad, Rocket and Upay — the wallet you use for withdrawal should match the one on your account profile.
Navigate to the withdrawal tab in your signed-in account. The fields for amount and wallet details appear there.
Choose Nagad, Rocket or Upay. Make sure the wallet number you enter matches the one registered on your account profile.
Fill in the withdrawal amount as shown, review the details on the confirmation screen and submit. Note the reference number that appears.
If the transfer has not arrived after a reasonable wait, contact live chat with your withdrawal reference number for a status check.
Before your first withdrawal is processed, your account may show a verification step in the account settings area. We only ask for what the system actually requires — follow the fields and document prompts shown on your account page rather than preparing anything in advance, because the required steps depend on your account status at that point. Some accounts complete this quickly; others may need an additional identity check.
After logging in, look at the account or profile section. Any pending verification steps are listed there with the specific fields you need to complete.
Complete only the steps shown in your account. The required fields vary by account — do not assume a fixed document list applies to every account.
Once you submit the required information, the account page updates to show the verification status. Allow the system to process before trying again.
If the verification status does not change after following all the steps shown, open a live chat session. Have your account details ready for the support team.
Our supported payment routes cover the three mobile wallets most widely used for account funding in Bangladesh. Each wallet connects to your tk110 account through the cashier page — no third-party redirect required. The availability of each wallet route depends on your account region and local eligibility. Check the cashier section after logging in to see which options are active for your account at that time.
Deposit and withdraw via your Nagad mobile wallet. Enter your Nagad number in the cashier fields and follow the confirmation steps shown on screen.
Rocket transfers link directly to your account wallet. Use the Rocket number registered on your account profile when completing the payment fields.
Upay is available as both a deposit and withdrawal route. Select Upay in the cashier, enter the required wallet details and confirm through the on-screen flow.
Every deposit and withdrawal you complete through tk110 generates a reference number on our side and a corresponding entry in your mobile wallet history. Keeping these two records in sync matters if you ever need to query a transaction. Your account transaction history is available inside the signed-in account area — check it any time your balance does not reflect a recent transfer. When you raise a support query, our team needs the account-side reference number and the wallet-side transaction ID together to trace the movement accurately.
Every Nagad, Rocket or Upay transfer generates a transaction ID in your wallet app. Screenshot or note this ID immediately — you will need it if you contact support about a delayed or missing transfer.
Inside your account, each transaction carries a status label: pending, processing or completed. A pending entry means the wallet transfer has not yet cleared on our side; completed means your balance has updated.
Open the transaction history tab inside your signed-in account to see a full list of deposits and withdrawals with dates, amounts and status. This is your primary record for any dispute.
Retain wallet screenshots and the account reference number until the transaction shows as completed on both sides. If they do not match after the expected window, bring both references to live chat for a trace.
Account and transaction safety on tk110 comes from a combination of domain checks, wallet ownership confirmation and a published support path you can reach any time something looks wrong. We do not share account or wallet details with third parties, and our cashier operates only through the verified tk110 domain. If you are ever directed to a different domain or asked to transfer funds outside the cashier, do not proceed — contact our support team first.
Always access your account through tk110. Before entering any login or wallet details, confirm the address bar shows the correct domain. Any page asking for your credentials outside this domain is not us.
We match the wallet number you use in the cashier against your registered account profile. Using a wallet that is not linked to your account may cause a withdrawal to be held until verification is completed.
For certain withdrawal requests, an additional identity check may appear in your account area. Complete only the steps shown in the account — do not send personal documents via chat unless explicitly prompted by the system.
Our support team is reachable via live chat directly from your account page. For any transaction concern, have your account reference number and wallet transaction ID ready before starting the conversation.
These are the questions we hear most often from account holders about deposits, withdrawals, wallet verification and what to do when something does not look right.
You can deposit using Nagad, Rocket or Upay. Open the cashier section after logging in and select the wallet linked to your registered mobile number. Follow the fields shown on that screen to complete the transfer.
Go to the withdrawal tab in your account, select Nagad, Rocket or Upay, enter the amount and confirm your wallet number. The payout goes to the wallet registered on your account profile. Note the reference number before closing the page.
Account verification checks that the wallet you are withdrawing to belongs to you. The steps required vary by account status and are shown in your account settings. Complete only the fields listed there; contact live chat if the status does not update.
First check your wallet app to confirm the transfer went through on that side. Then open the transaction history in your account to see the status label. If it stays on pending, contact live chat with both your wallet transaction ID and the account reference number.
The minimum amounts for each wallet route are shown inside the cashier when you select a method. We do not publish fixed global limits here because they may vary by wallet and account status — check the cashier fields directly.
Your withdrawal wallet should match the one registered on your account profile. If you want to change the linked wallet, update it in your account settings first. Mismatched wallet details may trigger a hold until verification is completed.